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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Pittman

John Pittman

September 11, 2025

5  out of  5
rating by John Pittman
"I recently switched to State Farm for my home and auto insurance, and the process was quick and easy. My agent explained everything clearly and helped me find the right coverage at a fair price. So far, I’m very happy with the service and peace of mind knowing both policies are under one company."
We responded:
"Thank you for sharing your experience! We’re so glad the switch to State Farm was quick and easy, and that your agent helped you find the right coverage at a fair price. It’s wonderful to hear you’re enjoying the peace of mind that comes with having both your home and auto insurance under one company. We truly appreciate your trust!"
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Donna Ice

September 11, 2025

5  out of  5
rating by Donna Ice
"Angela worked with me very good pricing and what I could afford at this time but I have insurance and I thank you very much"
We responded:
"Thank you for sharing your experience! We’re glad Angela was able to help you find coverage with pricing that fits your needs. We appreciate your trust and are always here to assist with your homeowners, property, and vehicle insurance whenever you need us!"
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Isabella Trinidad

September 9, 2025

5  out of  5
rating by Isabella Trinidad
"Worked with Laura was extremely nice and helpful and made switching insurance extremely easy!"
We responded:
"Thank you for sharing your experience! We’re so glad Laura made switching your vehicle and renters insurance easy while providing helpful and friendly service. We truly appreciate your trust in our team!"
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Kara Lukens

September 2, 2025

5  out of  5
rating by Kara Lukens
"Nina was great getting my new OH policies started! Relocating states is never fun when comes to updating all necessary services, and she made this one the easiest I have experienced so far! Well done Nina🎉"
We responded:
"Thank you for sharing your experience! We’re so glad Nina could make your move to Ohio a little easier by getting your new policies started smoothly. We appreciate your trust and kind words!"
Profile photo of Emma Wilson

Emma Wilson

August 11, 2025

5  out of  5
rating by Emma Wilson
"I would like to thank Laura for all of her help today. I couldn’t have asked for a nicer person to deal with and she was so informative and worked well with me to get in the price range I needed. Thank you so much."
We responded:
"Hi Emma, thank you for sharing your experience! We’re so happy to hear Laura was able to help and make the process smooth while finding the right coverage for you. We’ll be sure to share your kind words with her."
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Simonne Gaskin

August 1, 2025

5  out of  5
rating by Simonne Gaskin
"Great, friendly, and fast service. Called and spoke with Angela. She took her time and made sure I got exactly what I needed and sent the quote over right away."
We responded:
"Thank you for your kind words! We're glad Angela provided friendly and fast service, taking the time to ensure you got exactly what you needed. We appreciate your trust and look forward to assisting you again!"
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Lindley Chapman

August 1, 2025

5  out of  5
rating by Lindley Chapman
"We loved working with Laura as new State Farm customers. She made the switch over hassle free and considered many options for what we specifically were looking for. We would highly recommend her! Here’s a picture of our new toy Laura helped us insure the right way! Thank you!"
We responded:
"Hi Lindley, thank you so much for your kind words! We’re delighted to hear that Laura made your transition to State Farm smooth and tailored to your needs. Congratulations on your new toy — it looks awesome! We’re glad Laura could help insure it the right way. Your recommendation means a lot to us! "
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elissa hay

July 24, 2025

5  out of  5
rating by elissa hay
"I started shopping around for new insurance after my rates went up quite a bit, and the first place I checked out was State Farm. I spoke with Nina, and she was incredibly kind, patient, and thorough. I hadn’t shopped for insurance in a while, and she made the whole process so easy and stress-free. She explained everything clearly and ended up saving me a ton of money. I honestly can’t recommend State Farm or Nina enough!"
We responded:
"Hi Elissa, thank you so much for sharing your experience! We truly appreciate your recommendation and are so glad you chose State Farm!"
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ZJ Hicks

July 21, 2025

5  out of  5
rating by ZJ Hicks
"Nina was very helpful and quick on getting my claim submitted"
We responded:
"Thank you for your kind words! We’re glad Nina was able to assist you quickly and help get your claim submitted smoothly. We appreciate your trust in us and are always here if you need anything else."
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Jessica Johnston

July 16, 2025

5  out of  5
rating by Jessica Johnston
"Laura was so incredibly help and friendly- I have never had a better experience with an insurance agent and am so pleased with how quickly she answered my questioned and helped me update my policy. Highly recommend!"
We responded:
"Hi Jessica, thank you so much for your kind words! We’re thrilled to hear that Laura provided such helpful and friendly service, making your experience smooth and quick. We appreciate your recommendation of John Cole State Farm and look forward to continuing to assist you with your insurance needs! "
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tyjuan johnson

July 16, 2025

5  out of  5
rating by tyjuan johnson
"Great customer service. Took time to explain the rates. This insurance office is the best Ive had hands down. They are easy to get in touch with. They talk to you without rushing off the phone. They work with you if they can. Nina takes my call or she calls me back and helps me with everything. I feel like I know her and never seen her a day in my life."
We responded:
"Tyjuan, thank you! We appreciate your trust in us to take care of your insurance policies."
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Shane Skinner

July 14, 2025

5  out of  5
rating by Shane Skinner
"We lost our home to a tornado earlier this spring. John was at my property the very next morning asking how he could help. That got the process started. Since the initial contact Nina has taken care of our every need. I cannot express how helpful Nina, John and the whole crew is."
We responded:
"Thank you so much for your kind and thoughtful words. We’re truly sorry for the loss of your home, and we’re grateful we could be there for you during such a difficult time. John, Nina, and the entire team are committed to supporting our customers like family, especially when it matters most. Your strength through this has been inspiring, and we’re honored to continue helping you every step of the way."
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Debra Kiser

July 10, 2025

5  out of  5
rating by Debra Kiser
"Angela has been so helpful. So nice to talk to."
We responded:
"Thank you for your kind words! We're so glad to hear that Angela was helpful and pleasant to talk to. We’re lucky to have her on our team, and we appreciate you taking the time to share your experience!"