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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mallory moore

March 4, 2026

5  out of  5
rating by mallory moore
"Nina is always helpful and so nice! Never any issues with my insurance"
We responded:
"Thank you for the great review! We’re so glad Nina is always helpful and friendly, and that your insurance has been smooth with no issues. We appreciate your trust and are always here if you need anything!"
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Steve Lowe

March 2, 2026

5  out of  5
rating by Steve Lowe
"Angela, was fantastic!! Customer service and follow-thru has always been spot on A+, will always answer your questions or concerns in a super timely fashion. Highly highly recommend for Angela for any of your insurance needs!!!"
We responded:
"Thank you for the fantastic review! We’re so glad Angela consistently provides A+ customer service and quick, reliable follow‑through. We appreciate your recommendation and are always here to help with your insurance needs!"
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Bruno Rodriguez

March 1, 2026

5  out of  5
rating by Bruno Rodriguez
"Let me start by saying Angela is the BEST agent ever. She always responds quick and is always polite, professional, efficient, etc. Every time I need a new insurance or put in a claim she is the first person I think of. Angela just gives me the peace of mind that she will do everything to help. She is just simply the best."
We responded:
"Thank you for the amazing review! We’re so glad Angela continues to provide quick and professional support. She always goes above and beyond to help, and we truly appreciate your trust in our team. We're always here whenever you need us!"
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Keisha Gardner

February 27, 2026

5  out of  5
rating by Keisha Gardner
"Laura was an absolute blessing. She was not pushy at all and she returned calls as promised. I am truly happy To be with this company. Thank you"
We responded:
"Thank you so much for your kind review! We’re thrilled Laura could provide attentive, respectful service and make you feel confident with your insurance. We truly appreciate your trust and are happy to have you with us!"
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Brenda Esterline

February 25, 2026

5  out of  5
rating by Brenda Esterline
"Laura did an amazing job taking care of Mrs needs thank you so much"
We responded:
"Thank you so much for your kind review! We’re thrilled Laura was able to take care of your needs and provide excellent service. We truly appreciate your trust!"
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Anthony Sowers

February 13, 2026

5  out of  5
rating by Anthony Sowers
"Let me tell ya. The representative Laura was phenomenal, she cut my bill in half after switching and I even got to add my other vehicle. Insane to me I didn’t have to choose what baby was legal. 10/10 recommend"
We responded:
"Thank you for your review! We’re pleased Laura provided exceptional service, helping you reduce your bill and add your other vehicle with ease. We truly appreciate your trust and recommendation!"
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Nikkole Hardy

February 11, 2026

5  out of  5
rating by Nikkole Hardy
"Nina and Laura were just the sweetest and most helpful women! They both did what they could to offer me the exact coverage needed for me, my family, and my company. State Farm is lucky to have both of you dedicated ladies. I so appreciate how well you both looked out for me. Nina was the original rep, and she had my interest pretty much immediately. Very knowledgeable, personable, sweet and funny! She got me to join hook line and sinker rather quickly lol. When I was ready to accept the terms she was unfortunately out of office, but luckily Laura was able to really step in and finish the process for us. Her resemblance to Nina's personality was almost spot on. Both of these ladies were a sheer pleasure to speak with. Bless you both!!"
We responded:
"Thank you for your review! We’re pleased Nina and Laura provided attentive, knowledgeable, and personable service, helping you secure the coverage you needed for yourself, your family, and your business. We truly appreciate your trust in State Farm!"
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Liam S

February 7, 2026

5  out of  5
rating by Liam S
"Angela does an awesome job… Quick and easy while also helping me save!"
We responded:
"Thank you so much for your kind review! We’re thrilled Angela could make the process quick and easy while helping you save. We truly appreciate your trust!"
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Trevan Price

February 5, 2026

5  out of  5
rating by Trevan Price
"I’ve had a great experience working with Angela. She is professional, responsive, and genuinely helpful. She took the time to explain options clearly and made sure I customized the best policy for my needs. Any time I’ve had a question or needed help, she been quick to respond and easy to work with."
We responded:
"Thank you for your review! We’re pleased Angela delivered knowledgeable, responsive service and helped tailor the best coverage for your needs. We appreciate your support!"
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Miryah White

January 30, 2026

5  out of  5
rating by Miryah White
"Laura Was the agent who helped me she was very sweet and kind and funny. She was very great with explaining things very well to me where I understood everything. She took her time and she even reached back out a little while later just to check on me if that isn’t great customer service and someone who truly cares I don’t know what it is. She is truly awesome and I loved working with her. Thanks for all your help Laura. 100% will recommend her"
We responded:
"Thank you for your review! We’re pleased Laura provided excellent, attentive service and took the time to ensure you understood everything. We appreciate your trust and recommendation!"
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Audie Johnson

January 10, 2026

5  out of  5
rating by Audie Johnson
"Laura was very informative about my life insurance policy and I really appreciated the time she had taken to explain everything to me .."
We responded:
"Thank you so much for the 5-star review! We’re glad to hear Laura took the time to clearly explain your life insurance policy and make sure you felt comfortable with your coverage. Helping our customers feel informed and confident is always our goal. We truly appreciate your trust and are here whenever you need us!"
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Tekila Griffin

January 6, 2026

5  out of  5
rating by Tekila Griffin
"I love it Angela is so sweet and easy to talk to she answers every question and always ask how my family is doing I feel like she is apart of my family"
We responded:
"Tekila, thank you for your heartfelt review! We’re so glad to hear that Angela has made such a positive impact on your experience. Her kindness and attentiveness truly shine through, and it’s wonderful to know she feels like part of your family. If you ever need anything else, don’t hesitate to reach out. We appreciate your support!"
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DezaWiz Plays

January 5, 2026

5  out of  5
rating by DezaWiz Plays
"Angela does a great job at answering questions and getting things back to us quickly and efficiently."
We responded:
"Thank you for the kind words! We’re glad to hear Angela did a great job answering your questions and providing quick, efficient service. We truly appreciate your feedback and are always here to help with your insurance needs!"
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Ellie Doss

December 29, 2025

5  out of  5
rating by Ellie Doss
"Nina at State Farm is an absolutely amazing person to work with. She is incredibly nice, helpful, and always treats you with respect. She takes the time to listen, explains everything clearly, and truly cares about finding the best solutions for your needs. Her problem-solving skills are top-notch, and she makes the whole process stress-free. I couldn’t ask for better service—highly recommend working with Nina!"
We responded:
"Thank you for taking the time to leave us a review, Ellie. Our State Farm office in Pendleton would be nothing without policyholders like you!"
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angela howard

December 11, 2025

5  out of  5
rating by angela howard
"Quick fast and easy"
We responded:
"Thank you for the great review! We’re glad we could make the process quick and easy for you. We truly appreciate your feedback and are always here to help!"
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Hollie Miller

December 8, 2025

5  out of  5
rating by Hollie Miller
"We got a great price for our auto insurance on our two vehicles. It was fast and easy to get signed up! Very friendly and a pleasure to work with"
We responded:
"Thank you for the great feedback! We’re so glad we could help you get a great price on your auto insurance and make the sign-up process quick and easy. It was a pleasure working with you, and we’re always here if you need anything down the road. Thanks for choosing John Cole State Farm Insurance!"
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Jushellsv

December 3, 2025

5  out of  5
rating by Jushellsv
"Angela was very good she got me covered with my house in just couple minutes"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Angela was able to get your homeowners coverage quickly and efficiently. She takes pride in providing fast, helpful service and we appreciate your trust in our team!"
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Deborah Jenkins

November 11, 2025

5  out of  5
rating by Deborah Jenkins
"Have always been treated good and helps me anyway they can. Angela is the best!!"
We responded:
"Thank you so much for the kind words! We’re thrilled to hear that you had a great experience working with Angela. Providing knowledgeable, helpful, and professional service is what we strive for every day. We're happy to know your vehicle and renter's insurance needs were clearly explained and handled with care. We truly appreciate your business and look forward to continuing to serve you and your family!"
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Jeremy Bastin

November 7, 2025

5  out of  5
rating by Jeremy Bastin
"Nina is very polite and easy to work with. Highly recommend this agency for insurance needs."
We responded:
"Hi Jeremy, thank you so much for your kind words! We’re thrilled to hear that Nina made your experience easy and positive. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
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Rob Emmett

November 4, 2025

5  out of  5
rating by Rob Emmett
"I worked with Angela and she was very helpful and informative and aided me and getting new insurance for my home and two vehicles. She is truly a professional"
We responded:
"Thank you for your kind words! We're so glad Angela was able to assist you with setting up homeowners insurance and auto coverage for your vehicles. We pride ourselves on delivering informative, personalized service and it’s wonderful to hear Angela made the process smooth and professional. Welcome to the State Farm family — we appreciate your trust and recommendation!"
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pamela endicott

October 22, 2025

5  out of  5
rating by pamela endicott
"They are always speedy and efficient. Easy to get a hold of and very friendly!"
We responded:
"Thank you for your kind words! We’re thrilled to hear that you find our team speedy, efficient, and easy to reach. Providing friendly and reliable service is always our top priority, and we truly appreciate your feedback."
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Jason Perry

October 13, 2025

5  out of  5
rating by Jason Perry
"Great Rates and Great Service!! Angela made the process easy and painless. She was quite patient and helpful as I was unprepared to shop for a better insurance company."
We responded:
"Hi Jason, thank you for your kind words! We’re glad Angela could make the process of finding the right insurance easy, painless, and stress-free. Our State Farm team takes pride in providing great rates and excellent service, and we truly appreciate you choosing us for your insurance needs!"
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Savannah Cooper

October 11, 2025

5  out of  5
rating by Savannah Cooper
"Angela is amazing! She knows her job well, very thorough, fast and considerate of her customers situations. She is pleasant to speak with and stays in great communication with us. She also got us the best rate compared to several others. We are so thankful for Angela at State Farm!"
We responded:
"Thank you for your wonderful review! We’re so glad Angela could provide thorough, fast, and attentive service while helping you find the best rate on your insurance. Our State Farm team takes pride in keeping great communication and making sure our customers feel taken care of. We truly appreciate you choosing us!"
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Jonathan Tackett

October 10, 2025

5  out of  5
rating by Jonathan Tackett
"Angela was great to work with. I got a Fantastic quote on vehicle insurance! Highly recommend working with State Farm"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear Angela could help you get a fantastic quote on your vehicle insurance. Our State Farm team takes pride in providing helpful, personalized service, and we truly appreciate your recommendation!"
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marlon banks

October 7, 2025

5  out of  5
rating by marlon banks
"Laura was very helpful and did an outstanding job!"
We responded:
"Thank you for sharing your experience! We’re so glad to hear that Laura provided outstanding service and helped you find the right auto insurance coverage. We’ll be sure to pass along your kind words!"